Helps you to deal with any legal, money, welfare benefits issues or other problems.
For England call 03444 111 444
(Landline calls typical cost up to 9p per minute and calls from mobiles between 8p and 40p per minute)
For Wales call 03444 77 20 20
(Landline calls typically cost up to 9p per minute and calls from mobiles between 8p and 40p per minute)
Money Advice Line on 0300 500 5000 (English) or 0300 500 5555 (Welsh) www.moneyadviceservice.org
National Debtline and My Money Steps
Offers you help with housing, mortgage debt or problems with welfare benefits. Phone the free housing advice helpline 0808 800 4444, open 8am-8pm Mon-Fri or 8am-5pm Sat-Sun,
(call are free from UK landlines and main mobile networks).
Or, for advice online, you can visit: www.england.shelter.org.uk
Money Advice Line on 0300 500 5000 (English) or
0300 500 5555 (Welsh) www.moneyadviceservice.org
Helps you to deal with debt problems.
Phone 0808 808 4000 or visit www.nationaldebtline.org
To see if you are eligible for help with your council Tax Bills, contact your local council.
Jobseeker’s Allowance, Income Support, Incapacity Benefit or Employment and Support Allowance
for Information and advice, or to make a claim for benefit if you are under state pension age, phone
Jobcetre Plus on 0345 608 8545 or visit www.gov.uk
For information and advice, or to make a claim for Pension Credit if you are over state pension age, phone the Pension
Service on 0345 606 0265 or visit www.gov.uk/pension-credit
You have certain rights and responsibilities if you are
a tenant in privately rented property.
For more information visit www.gov.uk/private-renting
A smart meter is the next generation of a gas and electricity meter. They’re being installed by energy suppliers in every home in England, Scotland, and Wales. Smart meters come with an in-home display screen that shows you exactly how much energy you’re using in pounds and pence, in near real time and will bring an end to estimated bills.
Find out who your network operator is for gas or electricity
Phone 0870 608 152 Website www.energynetworks.org/
The Freecycle Network is a nonprofit organization which coordinates a worldwide network of “gifting” groups to divert reusable goods from landfills.
If you smell gas or think that you may have a gas leak somewhere then you should call Transco Gas Emergencies line straight away
0800 111 999
Landlord and Tenant Act (with variation) is a title used for legislation about right & responsibilities of landlord and tenant of leasehold estate in the United Kingdom. For more information visit
Working Tax Credit and Child Tax Credit
For more information about Tax Credits, phone
0345 300 3900 or visit www.hmrc.gov.uk/taxcredits
Good Energy is a British energy company that generates and purchases renewable electricity, and supplies electricity and gas to homes and businesses throughout the UK. Phone 0800 254 0000 Website www.goodenergy.co.uk
It takes your households annual income and recommends
the amount of money to be spent on monthly rent
The Mailing Preference Service (MPS) is a free service
to enable consumers to have their names and home addresses in the UK removed from lists used by the industry. It is actively supported by the Royal Mail and all directly involved trade
associations and fully supported by The Information Commissioners.
Office 0207 291 3310
Redirect your mail to help protect against identity fraud