If you are looking for short or long-term rentals in Greater London or nationwide, we have a diverse portfolio of residential and commercial throughout the country which will suit your needs.
When you rent with us you will be dealing directly with the landlord. We take the responsibility of managing your home seriously, and we put you at the centre of everything we do.
Our Tenant Charter sets out the services that are provided to ensure that all tenants are treated equally and they are provided with the best possible service.
As a residential or commercial tenant, you will have all the protection in place that come with one of Britain’s premier private Landlord, and with a dedicated property manager we ensure a personal service from our Professional team.
We take our responsibilities to our tenants very seriously. We employ an in-house team of letting agents, building surveyors, lawyers, property managers and maintenance experts. With a 24-hour helpline and on-site staff to answer questions during office hours, we are confident that renting a property from us will be an enjoyable and stress-free experience.
- We are a professional Landlord, not an agent and have a vested interest in the maintenance and rental of the property.
- If you rent directly from us you will incur minimum tenancy agreement or administrative fees.
- We have an emergency helpline run by dedicated members of staff during out of office hours to deal with any emergency issues that you may have ensuring that your case will be dealt with professionally and with efficiency.
- We will endeavour to respond to and identify any maintenance issues within 24 hours of it being reported. However. We also endeavour to keep you updated and informed during the process of any issues.
- We will keep all our properties, including the internal and external communal areas well maintained
- Each of our properties have a dedicated member of staff who is readily available should you require any assistance or have any questions throughout the term of your tenancy.
If you are a letting agent and would like to action on our behalf then please contact us for a copy of our terms and conditions. Subject to your agreement to our Heads of Terms and passing our due diligence we will provide you with a username and password in order to access our extensive letting list.
ACCREDITATIONS & MEMBERSHIPS
Rentwithus.online and/or its employees are members of a number of professional bodies and organisations. The team, wherever possible adhere to the strict recommendations and codes of conduct of these organisations.
Information Commissioners Office – The UK’s Independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals.
ARLA Propertymark – Is the UK’s foremost professional and regulatory body for lettings agents; representing over 9,000 members. By using ARLA Propertymark Protected agents, consumers have the peace of mind their agents will provide a professional service.
CMP – CMP is a Government authorised membership scheme for lettings and property agents in the UK to protect the client money such as rents and deposit received by our members.
For more information about the BPF please visit www.clientmoneyprotect.co.uk
UCA – With more than 30 years’ experience working in social housing, benefits advice, appeals, and revenues collection, we believe we can greatly assist and support housing associations, councils, private landlords and voluntary sector organisations in their attempts to assist their tenants/clients.
For more information about the BPF please visit www.universalcreditadvice.com
Landlord Action – Is the UK’s best known eviction and housing law specialist – authorised and regulated by the solicitors regulation authority.
For more information about the BPF please visit www.landlordaction.co.uk
The British Property Federation (BPF) represents the interests of anyone involved in property ownership and investment. www.rentwithus.online is an active member of the BPF.
For more information about the BPF please visit www.bpf.org.uk
The Residential Landlords Association is the national voice for Landlords. Representing 30,000 landlords, the RLA Is the UK’s leading landlord Association.
For more information about the RLA please visit www.nrla.org.uk
In 2007 a new law was introduced by which agents and landlords holding deposits on behalf of tenants on AST tenancies are required to protect the deposits. We chose to protect the deposit held via My Deposits, an insurance based scheme.
For more information please visit www.mydeposits.co.uk
The Tenancy Deposit Scheme (TDS) is a government approved tenancy deposit protection scheme in England and Wales operated by the The Dispute Service Limited.
The Deposit Protection Service (DPS) is a government approved custodial tenancy deposit protection scheme in England and Wales.
The Property Redress Scheme is a consumer redress (ombudsman) scheme for Property Agents and Professionals. The main purposes of the Property Redress Scheme are to allow Agents to comply with their legal requirement to be a member of a government authorised consumer redress scheme and to settle or resolve complaints made by consumers against our Members.
For more information please visit www.theprs.co.uk
CORPORATE AND SOCIAL RESPONSIBILITY
Rentwithus.online recognises that people are our business, and building strong relationships with our customers is paramount to our on-going success. Our responsibilities to our staff, tenants, and suppliers lie at the very heart of our business, allowing us to retain the best employees, identify opportunities and make us the preferred partner.
Rentwithus.online is a major contributor to local charities that support the communities in which we operate; we are also actively involved with large charities both home and abroad.